Reimagining Onboarding for Specialized Engineers at Meta

Challenge:

This organization's engineering teams faced a fragmented onboarding process for specialized roles, leading to inconsistent training experiences and extended time-to-productivity. Additionally, the internal brand identity for training content lacked consistency, resulting in a disjointed learner experience.

Solution:

Streamline Onboarding: Designed a structured, blended learning curriculum tailored to the variety of specialized engineering roles across the organization. The curriculum incorporated live, interactive modules and self-paced learning components to ensure accessibility and engagement.

Update Brand Identity: Led a comprehensive refresh of the internal people development brand, creating standardized templates, visuals, and instructional formats to align with corporate identity and enhance learner familiarity.

Collaborate with Stakeholders: Worked closely with engineers, subject matter experts and leadership to ensure technical accuracy and priority in the content.

Outcome:

Developed a curriculum that focused on creating interactive experiences to engage and specialized learning paths to empower. This included over 30 modules of blended content that:

Materialized company leadership's desire to deliver a live, in-office orientation experience while accelerating onboarding for new engineers, reducing time-to-productivity by an estimated 20%.

Created a cohesive learner experience that reinforced the organizational values and streamlined internal communications for new engineers.

Improved learner feedback scores for onboarding materials, with a reported increase in satisfaction from 81% to 94%.