Elevating HR Training with Interactive Presentation Technology

Challenge:

HR training sessions at this hospitality organization struggled to engage learners and lacked opportunities for practical skill-building. Facilitators relied on traditional lecture formats, making it difficult for participants to practice handling sensitive workplace scenarios. The client needed a fresh approach to create a more interactive and impactful learning experience that better prepared employees for real-world challenges.

Solution:

We introduced an innovative presentation technology that transformed the training experience:

Synchronized Mobile Interaction: Developed a system where learners’ smartphones were seamlessly linked to the facilitator’s presentation. Participants could interact with specific slides, answer prompts, and engage in activities directly from their devices.

Real-Time Roleplay Scenarios: Designed immersive roleplay exercises where learners practiced navigating challenging employee interactions in a safe, simulated environment.

Live Feedback for Facilitators: Enabled facilitators to display aggregated learner responses on their presentation screens, fostering group discussions and on-the-spot coaching.

User-Friendly Deployment: Built the solution to integrate easily into existing training formats, ensuring facilitators could use it effectively without advanced technical skills.
Outcome:

Increased Engagement: Participants reported a noticeable boost in engagement and active participation during sessions.

Practical Skill Application: The interactive roleplay allowed learners to practice critical skills, enhancing confidence in handling workplace scenarios.

Streamlined Facilitation: Facilitators gained valuable insights through real-time learner feedback, enabling them to adjust sessions dynamically.